This notice explains how Guangzhou Qiyuan Technology Co., Ltd. (referred to as “we” in this notice) collects, stores, uses, or otherwise processes the personal data of end users of our Services as defined below (referred to as “you” in this notice), and what rights you have if we are processing your personal data.
This Privacy Policy applies to all of our games, websites, and related services, collectively referred to herein as our Services. Your use of our Services and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including their applicable limitations on damages and dispute resolution. The Terms of Use are incorporated into this Privacy Policy by reference.
Personal data comes from information provided by users. We may obtain your personal data from the following sources:
· When you download, update and play our games (such as your name or nickname or email submitted when you register for our services or log in or through social networks).
· Participate in competitions or special events.
· Enter information on our websites, forums.
· Purchase our products or services through online stores, in-apps.
· Request technical support or contact us directly for compliments or complaints.
· Other data you choose to provide to us
Automatic information collection: When users interact with our services, we automatically collect and store certain types of information, including:
· Usage data: This data is used to develop new services, enhance the gaming experience, provide social features and provide personalized services.
· Device-related data: information specific to your device, including brand, model, operating system type, time zone, application installations, and IP address.
· Data for advertising and analytics purposes so that we can provide you with better services.
· General location: used to ensure that appropriate language is used and to provide location-based services relevant to the user (e.g., city/country based on IP address).
· Recommended feature data: if a user uses features such as "Tell a friend" or "Email this page", we collect necessary information to facilitate these actions.
· Provide you with our products or services (e.g., play our online games and make online purchases)
· Service improvement: review the use and operation of the Services, develop new products or services, and conduct analysis to enhance or improve our software, content, marketing, support, and services.
· Understand how our products and services are or may be used to verify or maintain the quality of our products and services and improve our products and services (e.g., when we ask you to fill out a questionnaire about your experience with us)
· Establish and manage our relationship (including maintaining or servicing accounts, providing customer service, and personalizing your experience)
· Security (ensuring the confidentiality of personal data, preventing unauthorized access and modification of our systems, and otherwise maintaining the security of personal data)
· Third-party interactions: interact on your behalf with third-party platforms, games, and social network accounts related to our Services.
· Problem resolution: resolve service issues or other business needs.
· Contractual obligations: to enter into and perform a contract with you (e.g., the terms applicable to our Services) or take actions at your request, such as completing transactions and allowing you to play our games online.
·Legitimate interests: Pursuing our or our partners’ legitimate interests, such as improving our products and services, conducting analytics to gain insights into our users, direct marketing (for which we do not need your consent), and supporting our business, operations, and services. This includes enforcing and preventing violations of our terms or policies.
·Vital interests: Protecting your vital interests or the vital interests of others (e.g. other players).
Storage Location
We operate servers around the world, which means your information may be processed on servers located outside your country. Data protection laws vary from country to country, and we will maintain a consistent level of protection for your information regardless of where your data is processed and comply with the legal framework related to data transfer.
Information Storage Period
We typically retain your personal information for 3-5 years, and we may adjust the storage period based on local laws, court orders, and government requirements.
After the necessary storage period, we will delete or anonymize your personal information in accordance with applicable laws and regulations.
If our products or services cease to operate, we will notify you by push notification or announcement, and delete or anonymize your personal information within a reasonable period of time.
Information Security
We have adopted measures to provide your data a level of security appropriate for the degree of risk involved with the processing activities described in this notice. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures we employ vary, but typically include, for example, encryption in transit, pseudonymization of identifying data where feasible, controls to limit access to services or systems that contain personal data, and maintaining procedures to handle any suspected security incidents. Please consider that, despite our efforts to secure your data, the internet is an inherently insecure environment and we cannot guarantee absolute security for your data.
We may disclose your information to organizations that provide services to us, ensuring that they are contractually obliged to keep your personal data confidential and comply with relevant local data protection laws.
We may share your information with the following types of service providers:
a) technical support providers who assist with our website and IT infrastructure,
b) software providers, including providers of "software as a service" solutions, who host relevant personal data on our behalf;
c) professional advisors, such as lawyers, accountants, tax advisors, auditors and insurance brokers;
d) providers who help us generate and collate reviews related to our goods and services;
e) our advertising and promotion agencies and advisors and organizations or online platforms we choose to conduct marketing activities on our behalf and promote their own products or services that may be of interest to you. You can obtain a list of our partners through this link; and/or
f) service providers who assist us in providing services.
Law enforcement or government agencies
We may disclose your personal data where permitted by law in order to investigate, prevent or take action regarding illegal activities, suspected fraud, infringement of our intellectual property rights, situations involving potential threats to the physical safety of any person, or violations of our terms and conditions. conditions or other agreements, or as required by law.
Our websites may use cookies or similar technologies, a "cookie" is a small file that your browser stores when a website requests it. Cookies may be set by the website you are visiting ("first party cookies") or by third parties involved in providing content, functionality or services such as analytics or advertising to the website you are visiting ("third party cookies"). Cookies are typically used to recognize or "remember" your device, for example to enable functionality, facilitate audience measurement, improve performance or store your preferences.
When you visit our websites, you may be prompted to make choices about cookies. Certain cookies may be necessary for the operation of the website. These cookies will be used and stored on your device regardless of your choices about other types of cookies. You can also use your browser or device settings to control the use of cookies, such as disabling some or all cookies or configuring your browser or device to notify you when a cookie is set. However, please be aware that disabling cookies may affect your ability to use the Services.
You have the right to obtain information from us about how we process your personal data, see all personal data we hold, and request that your personal data be modified, corrected, or deleted from our systems. You can also restrict, limit, or object to the processing of your data.
If you have consented to us using your data, for example so that we can send you marketing emails or display personalized ads, you can withdraw your consent at any time. Please note that even if you withdraw your consent, we can still rely on the consent you gave before you withdrew your consent as a lawful basis for processing your personal data.
If we state that we rely on legitimate business interests, you can object to our use of your personal data. We explain the legitimate interests we rely on in the section “Collecting your personal data and what is the lawful basis on which we collect your personal data?”.
If you would like to exercise any of the above rights, you can contact us as follows.
Email address: [email protected]
"Child" is defined as an individual who is under the age required by the laws of the country in which you are located to consent to the processing of personal data.
The Services are generally not directed to children under the age of 13. For some Services, you may need to register, and you must be at least 13 years old to register. If you help a person under the age of 13 to register or otherwise use any Service, you are solely responsible for any consequences, and under no circumstances, including but not limited to negligence, shall we or any third-party content provider and their respective agents be liable for any direct, indirect, incidental, special or consequential damages arising from such use.
We do not knowingly collect personal data from children. If you are a child, please do not provide us with any personal data. If you believe that a child has submitted personal data to us, please contact us immediately through the contact information above. We will take necessary steps to delete the relevant personal data.
We may update this notice from time to time, for example due to changes in our operations or the legal obligations that apply to us. Updates will be made available here. We may also inform you of any changes by other means that are appropriate to the significance of the changes.